SECURITY
This site uses one of the most reputable e-Commerce firms on the web to clear credit card transactions.  Transactions are extremely secure and we do not store any credit card numbers.  All information is transmitted to our clearing firm using https.  
 
ORDERING
1. Add selected items to your cart by clicking 'Add' link next to the item price
 

2. Update quantity of the items in your cart by changing the quantity number and clicking 'Update Quantity' link

 

3. Once you click 'Checkout' you will be taken to a checkout form

 

4. Complete the Credit Card and Billing Information. We accept VISA, MasterCard and Discover

 

5. Complete Student/ Teacher Information, as well as any Additional Information needed

 

6. Click 'Review'

 

7. You will be able to retrieve/ print an invoice for your records from your Account Page (see the Account Link next to Logout at the top of each page) This is optional and serves as your receipt.

 

8. For additional questions regarding an item you are purchasing please contact the Event chair for the Event you are purchasing for. For example, if you are ordering lunch for GrandFoxes Day you would contact the GrandFoxes Event Chair. You can find a list of Event Chairs here

 

9. Should you encounter any technical problems while shopping, please contact the Webmaster

 

10. If you want to purchase Spirit Items please contact the Roberts Merchandising Coordinator, Sara Smith

 

 R CREDIT CARD STATEMENET
 
CONVENIENCE FEE
There is a convenience fee of 2.5% + $0.35 per transaction for payment by credit/debit card.  The fee displays in your shopping cart, during the checkout process. There is no convenience fee for cash donations to the school.
 
REFUNDS/ EXCHANGES
All sales of Event Items are final. Spirit items sales- there will be no refunds, but exchanges may be arranged by emailing the Merchandising Coordinator, Sara Smith